Privacy Policy

 

At Normette Homes we are committed to ensuring that your privacy is protected. This privacy notice, together with our Terms and Conditions and any other notice referred to in it, explains how we will collect your personal data and how we use your personal data when you visit our website.

This website may include links to third party websites, plug-ins or applications which may allow third parties to collect or share your personal data. We are not responsible for their use of your personal data and cannot control it.

This privacy notice was last amended in April 2020. It supersedes any earlier version.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

 

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

GDPR Compliance

As part of the new data privacy regulations, Normette Homes must inform you on how we collect, store, and use your data, in a clear and transparent way. We are committed to comply with your requests to receive a copy of your data or to be forgotten entirely. 

Please contact us if you require any services regarding your data: info@normettehomes.co.uk

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way such as;

  • IP Address

  • Email-address

  • Connection information 

Via software tools we measure and collect session information that includes;

  • Page response times

  • Length of visits

  • Page interaction

  • Download errors

  • Methods used to browse away from the page

  • Browser type and version

  • Time zone setting,

  • Browser plug-in types and versions

  • Operating system and platform

We also collect personally identifiable information that includes;

  • Name

  • Email

  • Location data 

  • Comments

  • Feedback

  • Service Reviews

  • Recommendations

How do we collect your information?

You may give us your identity and contact information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you;

  • Apply for our services

  • Subscribe to our service or publications

  • Request marketing to be sent to you

  • Contact us through social media

  • Enter a competition, promotion or survey

  • Provide feedback

 

Why do we collect such personal information?

​We collect such non-personal and personal Information for the following purposes:​

  • To provide and operate the services

  • To notify you about changes to our services

  • To provide our users with ongoing customer assistance and technical support

  • To be able to contact our visitors and users with general or personalised service-related notices and promotional messages

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

  • To comply with any applicable laws and regulations

  • To assist us in the improvement and optimisation of advertising, marketing material and content, our services and the website

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service provider.

How do we communicate with our site visitors?

We may contact you;

 

  • To notify you regarding your account

  • To troubleshoot problems with your account

  • To resolve a dispute

  • To collect fees or monies owed

  • To poll your opinions through surveys or questionnaires

  • To send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you

For these purposes we may contact you via email, telephone, text messages, and postal mail.

Company

Normette Homes Ltd is an official registered company in England & Wales

Company Number: 11225953

Contact Info

Kemp House, 160 City Road, London, EC1V 2NX

info@normetthomes.co.uk

© 2020 Normette Homes Limited. All rights reserved.

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